Parkdale Food Centre Job Board
Bridge and Bloom Navigator
Description
Hours : 14 hours per week
Start Date: Mar 2, 2026
End Date: Dec 31, 2026
Compensation: $27.50/hour
Location: On-site at 30 Rosemount Ave, Ottawa
About Us
Parkdale Food Centre is a vibrant community hub located in Ottawa’s Hintonburg neighbourhood. All the programming we do is guided by our strong belief that good food is a human right. Good food, good mood! We use food as a tool to connect with others, and nurturing these connections in different ways contributes positively to the overall wellness of our community. PFC’s “Support Spot” offers service navigation to our Neighbours, advocating and working alongside Neighbours to support increased health, wellbeing and community connection.
About this position
Reporting to the Director of Advocacy, the Bridge & Bloom Navigator supports women and gender-diverse community members by providing Neighbour-centred assistance in navigating health and social service systems, accessing essential supports and benefits, and working toward improved health and well-being. The Navigator works with Neighbours to build individualized action plans, shares information and resources, and works to reduce barriers to services that support health and well-being, through one-on-one support and group workshops.
Tasks & Responsibilities
Direct Support and Navigation for Women and Gender Diverse Neighbours
- Build trusting relationships with women and gender-diverse individuals who access the Parkdale Food Centre using a dignity-driven and Neighbour-centred approach.
- Meet one-on-one with Neighbours to develop personalized action plans based on self-identified goals and needs.
- Support Neighbours in navigating social services, health systems, mental health supports, harm reduction programs, and wellness resources.
- Provide information, referrals, and follow-up to ensure smooth access to programs, benefits, and community supports.
- Assist Neighbours in advocating for health care and services
Program Coordination and Delivery
- Collaborate with staff to plan and deliver workshops and an event, with topics informed by emerging needs of Neighbours.
- Work closely with community partners (e.g., CAWI, community health centres, community houses, immigrant and women’s support organizations, and wrap-around service providers) to coordinate services and participate in workshops and events.
- Coordinate interpretation and practical support to reduce participation barriers.
- Update and maintain communication materials outlining community opportunities/services.
Data and Evaluation
- Track program participation, outcomes, and emerging needs.
- Participate in quarterly check-ins with participants using self-reported measures and evaluation tools.
- Document outcomes such as connections to providers, increased confidence navigating systems, reduced isolation, and improved well-being.
PFC Team Participation
- Participate in internal PFC initiatives to ensure alignment with organizational values of dignity, equity, collaboration, and rights-based practice.
- Attend staff meetings, trainings, events as appropriate.
- Model professional behavior and positive communication with Neighbours, volunteers and staff team members.
- Support PFC fundraising and advocacy events as needed.
Desired qualifications
- Experience providing frontline support and social service navigation, especially with those with intersectional marginalized identities, including, but not limited to racialized women, newcomers, and 2SLGBTQ+ individuals.
- Knowledge of local health and social services, community resources, and government benefits.
- Experience with light case management
- Ability to build trusting, non-judgemental relationships.
- Strong communication skills with cultural sensitivity.
- Commitment to dignity, equity, and Neighbour-led practice.
- Understanding of intersectional barriers faced by women and gender-diverse communities that are impacted by poverty and systemic inequities.
- Ability to work collaboratively within a small team and with community partners.
- A degree or diploma in a field relating to social services is considered an asset.
- Having lived and living experience of marginalization and poverty is considered an asset.
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To apply please submit your resume and cover letter by January 30, 2026. Please include a paragraph in your cover letter about why this program specifically interests you, and why working with Parkdale Food Centre aligns with your values and interests.
Find info about us here: https://parkdalefoodcentre.ca/
Compensation
$27.50 - $27.50 per hour